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Post by imatanker on Jun 14, 2024 10:33:48 GMT -5
Anybody having trouble getting in to their website? All I get is a 404 not found notice.
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Post by project510 on Jun 14, 2024 10:56:10 GMT -5
Same on my end, that cant be good for business.
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eaglecash867
Full Member
Member since: July 2023
Posts: 302
Jul 1, 2023 5:18:34 GMT -5
Jul 1, 2023 5:18:34 GMT -5
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Post by eaglecash867 on Jun 14, 2024 12:45:42 GMT -5
I have been avoiding HobbyWorld USA for several years now because they happily bill you for things they have on backorder (and they don't tell you they didn't have the quantity you ordered in stock), which is a really bad business practice in itself. But, the main problem is that they never fulfill the backorder, and they never respond to your inquiries. I was far too patient with them, and ended up going past the 180 day window to get a refund through Paypal. Not too big a deal, since it was only a $10 item that hadn't been sent. Personally, I'd take not being able to access their site as a blessing. Lots of other sites out there that don't have those business practices.
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Post by project510 on Jun 14, 2024 14:11:39 GMT -5
Good to know! Thanks for that information!
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Post by imatanker on Jun 14, 2024 15:59:21 GMT -5
Well that doesn't sound to good.  My 1 experience with them early this spring was very good. Which is why I thought I'd give them another try. But now I guess not.  |
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lyle
Forum Moderator 
Member since: May 2013
On the sunny side of the dirt
Posts: 1,559 
MSC Staff
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Post by lyle on Jun 14, 2024 16:01:27 GMT -5
We’re these guys legit? Wasn’t it Interstate Hobbies that did the same stuff? Seems like they created a bunch of sites ending in World. All scams. Sounds like it caught uo to these guys.
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eaglecash867
Full Member
Member since: July 2023
Posts: 302
Jul 1, 2023 5:18:34 GMT -5
Jul 1, 2023 5:18:34 GMT -5
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Post by eaglecash867 on Jun 14, 2024 16:08:50 GMT -5
I had done other business with them in the past, mostly buying MRP paints, and didn't have issues. But, it appears as if unless everything is in stock and there are no issues, that the support isn't there when there's a problem. Mistakes happen with everybody from time to time, but if they don't take responsibility for their mistake and make it right, they lose my confidence and my business...permanently.
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lyle
Forum Moderator
Member since: May 2013
On the sunny side of the dirt
Posts: 1,559
MSC Staff
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Post by lyle on Jun 14, 2024 16:16:43 GMT -5
I had done other business with them in the past, mostly buying MRP paints, and didn't have issues. But, it appears as if unless everything is in stock and there are no issues, that the support isn't there when there's a problem. Mistakes happen with everybody from time to time, but if they don't take responsibility for their mistake and make it right, they lose my confidence and my business...permanently. Ahhh, okay. That sort of sounds like the Interstate Hobbies way, too. I bought something fomebthem and waited forever. Finally found out they wanted more to cover shipping. Paid that and never went to them again. |
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TJ
Senior Member
June '23 Showcased Model Awarded
Member since: May 2023
Posts: 1,862
May 14, 2023 18:18:36 GMT -5
May 14, 2023 18:18:36 GMT -5
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Post by TJ on Jun 18, 2024 20:39:33 GMT -5
Must not have been a long term problem. It seems the site is back up
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Post by imatanker on Jun 19, 2024 8:01:32 GMT -5
As of 9:00 AM EST.  We'll see what happens. |
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My 1 experience with them early this spring was very good. Which is why I thought I'd give them another try. But now I guess not. 
